Terms and Conditions

Effective Date: 03.20.25

Last Updated: 03.20.25

Welcome to Division 1 Roofing (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any related interactions with Division 1 Roofing. By accessing or using our website (division1roofing.com or d1roofing.com) and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Services Offered

Division 1 Roofing provides roofing services, including but not limited to:

Roof installation, repair, and maintenance
Inspections and consultations
Gutter installation and maintenance
Storm damage repair and insurance claim assistance

All services are subject to availability and approval.

Estimates and Contracts

Estimates provided by Division 1 Roofing are based on the current information available at the time of the request. They are subject to change based on further inspections.
A formal contract must be signed before work commences. Any changes or additions to the agreed scope of work may result in additional charges.
Payment terms, deadlines, and conditions will be specified in the contract.

Payment and Financing

Payment schedules and accepted payment methods will be outlined in individual service agreements.
Late payments may incur interest charges or penalties as stated in the contract.
If financing is available, additional terms from third-party lenders may apply.

Warranties and Guarantees

We offer warranties on certain roofing materials and workmanship. Specific warranty details will be provided in the contract.
Warranty claims are subject to an inspection to determine eligibility.
Warranties do not cover damage caused by acts of nature, improper maintenance, or alterations made by unauthorized parties.

Cancellations and Refunds

Customers may cancel their service before work begins, subject to applicable fees.
Once work has commenced, cancellations may result in forfeiture of deposits or additional charges for work completed.
Refund policies vary based on service agreements.

Liability and Insurance

Division 1 Roofing maintains liability insurance for its operations.
We are not responsible for pre-existing structural issues, underlying damages, or defects not visible during the initial inspection.
Customers are encouraged to carry homeowners’ insurance to cover unforeseen damages.

Permits and Compliance

Division 1 Roofing will obtain necessary permits for roofing projects, unless otherwise agreed.
Customers are responsible for compliance with homeowners’ association (HOA) requirements or other local regulations.

Use of Website

You may not misuse our website or attempt unauthorized access.
All content, including text, images, and branding, is owned by Division 1 Roofing and cannot be reproduced without permission.
We are not liable for website downtime, errors, or external links to third-party sites.

Privacy Policy Page Content

Verbal Opt-in Section:

“Division 1 Roofing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that Message and data rates may apply, Message frequency may vary, and they can text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms”

General Consent Section

By submitting this form and signing up for texts, you consent to receive text messages from Division 1 Roofing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions

Contact Us Page/Form

Privacy Policy

We respect your privacy. Any information collected through our website or services is handled according to our Privacy Policy.

Dispute Resolution

Any disputes shall first be attempted to be resolved through good faith negotiations.
If a resolution cannot be reached, disputes will be handled in accordance with the governing laws of any of our service area states.
Legal proceedings, if necessary, shall be filed in courts located in your City/State.

Changes to These Terms

Division 1 Roofing reserves the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the new Terms.

Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Division 1 Roofing

Email: [email protected]

Address: 400 Metro Place North Suite 340 Dublin, Ohio 43017